Returns & Exchanges

At Samuel Windsor, we are committed to providing high-quality gentleman's attire and offer a 30-day window for returns or exchanges on all unworn items. If you are not completely satisfied with your purchase, we provide a straightforward process to ensure your total satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package the Items

  Place the unworn products in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

• 3.
  Print and Attach Label

  Generate your prepaid shipping label through the portal, print it out, and securely attach it to the exterior of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and retain your postage receipt until your refund or exchange has been processed by our warehouse.